Internet sales have soared in recent months, resulting in growth in the ecommerce sector. But if new purchasing habits are to truly take root and survive in the post COVID-19 reality, businesses will have to carefully nurture the customer buying experience. Against this backdrop, artificial intelligence (AI) is not only a tool to help improve the user experience and increase customer satisfaction, it can also facilitate payment management and detect potential fraud.

Despite the impact of the COVID-19 pandemic, the retail market in Viet Nam in the first quarter of this year still recorded positive results from e-commerce, online shopping and delivery services.

A webinar on chances brought by the EU-Vietnam Free Trade Agreement (EVFTA) for Vietnamese and French businesses took place on July 8.

VGP – The cornerstone of digital transformation is enhanced application of information technology in all aspects of life, said Deputy Prime Minister Vu Duc Dam.